9700 SERIES
OWNERS OPERATION GUIDE
1 2
3
TABLE OF CONTENTS
1
Important Safety Instruction 2-3
Introduction 4
Features & Functions 5
Visual Diagnostic System 6-7
Electrical Installation 8
Electrical Connections 9-10
GFCI Wiring Detail 11
Incoming Power Wiring 12
Receptacle Guide 13
Heater Installation 14
Versi-Heat Considerations 15
Low-Flow System Configuration 16
Temp. Sensor Installation 17
Spa Light Installation 17
Spaside Installation 18
Starting Up The System 19
Low Level Programming 20
Your Spaside Control 21-23
Filter Cycle Programming 24
Economy Mode Programming 25
Error Indication 26-27
Operational Considerations 27-28
Troubleshooting 29-30
Special Considerations 31
System Data Label 32
Warranty Information 33
Notes 34
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DANGER To reduce the risk of injury, do not permit children to use this product unless they are
closely supervised at all times.
WARNING - RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent
unauthorized access by children. To avoid accidents, ensure that children cannot use a spa
or hot tub unless they are supervised at all times.
DANGER To reduce the risk of injury to persons, do not remove suction fittings.
Spa location must accommodate sufficient drainage of water around the base of the structure, as
well as the power source compartment.
Prolonged immersion in water that is warmer than normal body temperature can result in a
dangerous condition known as HYPERTHERMIA. The causes, symptoms, and effects of
hyperthermia may be described as follows: Hyperthermia occurs when the internal
temperature of the body reaches a level several degrees above the normal body
temperature of 98.6F. The symptoms of hyperthermia include dizziness, fainting,
drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of
hyperthermia include (1) unawareness of impending hazard, (2) failure to perceive heat, (3)
failure to recognize the need to exit spa, (4) physical inability to exit spa, (5) fetal damage in
pregnant women, (6) unconsciousness resulting in danger of drowning. WARNING The
use of alcohol, drugs or medication can greatly increase the risk of fatal hyperthermia in hot
tubs and spas.
DANGER - RISK OF ELECTRICAL SHOCK. Install at least 5 feet (1.5m) from all metal surfaces.
(A spa may be installed within 5 feet of metal surfaces if each metal surface is permanently
connected by a solid copper conductor attached to the wire connector on the terminal box
that is provided for this purpose. Refer to NEC and local codes in effect at the time of
installation.)
A pressure wire connector is provided on the control box to permit connection of a solid copper
bonding conductor between this point and any equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit as needed to comply
with local requirements.
Bond accessible metal to the dedicated connector on the equipment grounding bus, bond the
equipment ground bus to the local common bonding grid as part of the installation in the
form of (1) a reinforced concrete slab for support, (2) a ground plate provided beneath the
hot tub or spa, or (3) a permanent ground connection that is acceptable to the local
inspection authority.
DANGER RISK OF ELECTRICAL SHOCK. Do not permit any electrical appliance, such as a
light, telephone, radio, or television, within 5 feet (1.5m) of a spa or hot tub.
To reduce the risk of injury:
The water in a spa or hot tub should never exceed 104F (40C). Water temperatures between
100F (38C) and 104F (40C) are considered safe for a healthy adult. Lower water
temperatures are recommended for extended use (exceeding 10-15 minutes) and for young
children.
Excessive water temperatures have a high potential for causing fetal damage during the early
months of pregnancy, pregnant or possibly pregnant women should limit spa or hot tub
water temperatures to 100F(38C).
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
!
!
!
!
!
2
Before entering the spa or hot tub, the user should measure the water temperature with an
accurate thermometer.
The use of alcohol, drugs, or medication before or during spa or hot tub use may lead to
unconsciousness with the possibility of drowning.
Persons suffering from obesity or with a medical history of heart disease, low or high blood
pressure, circulatory system problems, or diabetes should consult a physician before using
a spa or hot tub.
Persons using medication should consult a physician before using a spa or hot tub since some
medication may affect heart rate, blood pressure, and circulation.
For Units with a GFCI (Ground Fault Circuit Interrupter)
This appliance is provided with a ground-fault-circuit-interrupter located on the control box.
Before each use and with the unit operating, push the test button. The unit should stop
operating and the reset button should appear. Push the reset button. The unit should now
operate normally. If the interrupter does not perform in this manner, a ground current is
flowing indicating the possibility of electrical shock. Disconnect the power, or unplug from
receptacle, until the fault has been identified and corrected.
For Cord and Plug Connected Units
Connected to a grounded, grounding type receptacle only. NEVER connect the spa to an
extension cord.
Do not bury the cord.
WARNING To reduce the risk of electrical shock, replace damaged cord immediately.
For Permanently Installed Units
A terminal marked “G” or “ground” is provided in the wiring box located inside the equipment
compartment. To reduce the risk of electric shock, connect the terminal or connector to the
grounding terminal of your electrical service or supply panel with a continuous green
insulated copper wire in accordance with National Electric Code Table 250-95 and any other
local codes in effect at the time of the installation.
For Permanently Installed Units not Provided with an Internal Disconnecting Method
The electrical supply for this product must include a suitably rated switch or circuit breaker to
open all ungrounded supply conductors to comply with Section 422-30 of the National
Electric Code, ANSI/NFPA 70 1987. The disconnecting means must be readily accessible to
the tub occupant but installed at least 5 feet (1.5m) from the tub water.
For Units with Gas Heaters
WARNING - Do not install indoors. This unit uses a gas heater that requires proper ventilation
and is intended for outdoor use only.
For UL Listed Equipment Assemblies
Install at least 5 feet (1.5m) from tub water using nonmetallic plumbing. Install blower no less
than 1 foot (305mm) above the maximum water level to prevent water from contacting
electrical equipment. Install in accordance with the installation instructions.
To reduce the risk of drowning from hair and body entrapment, install a suction fitting(s) with a
marked flow rate in gallons-per-minute that equals or exceeds the flow rate marked on the
equipment assembly.
3
INTRODUCTION
Congratulations on your new purchase. This Equipment or Control System is
constructed of the finest materials and assembled under the strictest quality control
standards. With proper care and maintenance your system will provide you with many
years of reliable performance.
The following pages contain information concerning the operation and care of your
system.
POWER SWITCH
LIGHT CONNECTION
HEATER ACTIVE
SMART CORDS
Note: Your system may differ from the photos above although the basic operation and
configuration will be the same.
VISUAL DIAGNOSTICS
4
FEATURES & FUNCTIONS
Your system may have come equipped with a power
switch. This switch will turn power to the internal
circuitry & attached components on and off.
All systems are equipped with a “Heater On” indicator
to let the user know when the heater is actively heating
the spa water.
HEATER ON INDICATOR
Your system may have come equipped with exclusive
“Smart Cords”. These cords have internal illumination
to let you know that power is being supplied to the
components connected to them. This is a helpful
troubleshooting feature should a problem with a
component arise.
SMART CORDS
POWER SWITCH
5
SYSTEM FUSE - This fuse protects
the printed circuit board.
PUMP 1 FUSE - Protects the primary
pump.
AIR/CIRC./OZONE FUSE - Protects
the air blower/circulation pump &
ozonator.
Input voltage connected incorrectly.
Call your local dealer or qualified
technician.
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
Restricted flow of water, faulty pump/
air blower/ozonator or severe weather/
electrical storm. Call your local dealer
or qualified technician.
VISUAL DIAGNOSTIC SYSTEM
If your system is equipped the Visual Diagnostic System, the control will do the
troubleshooting for you! VDS consists of control mounted indicators and (if equipped)
exclusive “Smart Cords”. You will know at a glance if components are being supplied
with proper voltage or if an internal fuse has blown.
*Pump 3 Fuse
Pump 2 Fuse
*Air/Circ./Ozone Fuse
Pump 1 Fuse
Visual Diagnostic System
VDS
If a VDS light is
illuminated, refer to
Owners Manual for
details
System Fuse
6
PUMP 2 FUSE - Protects the second
pump.
PUMP 3 FUSE - Protects the third
pump.
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
VISUAL DIAGNOSTIC SYSTEM (Cont.)
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
Your particular system may not include all of the components listed. If a component
continually blows the fuse, that component may be defective. Call you local spa
dealer or qualified technician.
7
A qualified and licensed electrician in accordance with the National Electric Code (NEC)
Article 680, Canadian Electric Code, and with any local codes must accomplish the
electrical installation.
All connections must be made according to the electrical installation label on the outside
of the control box (see page 33). Follow the instructions from the label if they are different
than the instructions in this manual. If your electrician is not absolutely sure how to
connect your system correctly, call your local dealer. Any mistake may be costly and void
your equipment warranty.
The GFCI (Ground Fault Circuit Interrupter) is a mandatory electrical safety device
required for all portable spas and hot tubs as specified in the National Electrical Code
Article 680-42. The GFCI in your particular installation may be installed at the
electrical service panel, a separate sub-panel or built into your Hydro-Quip System.
Your spa equipment requires a DEDICATED CIRCUIT. No other appliances or lights
can be on this circuit. Refer to equipment data label for power supply requirements of
your spa equipment.
Use copper conductors ONLY. The ground must be sized following the National
Electric Code, Table 250-95.
For Power conductor size, refer to the National Electric Code Table 310-16.
NOTE: Due to the electrical requirements of some models, it may be required to
SPLIT the incoming electrical service to accommodate the GFCI Circuit Breaker
limits. Contact your electrician if you need additional information on this topic.
15A 20A 30A 40A 50A 60A 70A 80A
12A
16A 24A
32A 40A 48A 56A 64A
14 12 10
8
6 4
4
4
Circuit & Breaker
Rating
Maximum Amps
Minimum Wire
Size
Universal Systems require a Neutral wire therefore the service required is as follows:
120-volt systems require a three-wire electrical service including ground, consisting of
Line 1 (Black), Neutral (White) and Ground (Green). 240-volt systems require a four
wire electrical service including ground, consisting of Line 1 (Black), Line 2 (Red),
Neutral (White) and Ground (Green).
ELECTRICAL INSTALLATION
8
If your system was configured to include a 120VAC power cord, ensure that the
proper receptacle has been installed (a dedicated circuit is required). DO NOT under
any circumstances modify a 20 Amp plug to fit into a 15 Amp receptacle or use an
extension cord. Doing so will create hazardous conditions and/or void the warranty.
15/20AMP CORDEND GFCI
PORTABLE SPA
DEDICATED
15A/120V OUTLET
This illustration depicts a typical 15/20 AMP, cord-end GFCI
installation.
(The spa must be installed on a dedicated circuit.)
DO NOT
USE AN
EXTENSION
CORD
15 AMP
RECEPTACLE
20 AMP
RECEPTACLE
Units with 15A GFCI Plug Connection
MAIN BREAKER PANEL
ELECTRICAL CONNECTIONS
9
OPTION 1
ELECTRICAL CONNECTIONS
10
MAIN BREAKER PANEL
LINE 1
N
LINE 2
OPTION 2
MAIN BREAKER PANEL
20-60AMP HARDWIRED
Option 1 shows the power from GFCI breaker installed into main service panel to a
service disconnect within line-of-site of the spa. If the manufacturer of your homes main
breaker panel makes a GFCI breaker, you may be able to add it to an open slot in the
panel.
Option 2 shows the power from main service panel to a GFCI subpanel within line-of-site
of the spa. (Note: Most local codes will allow a GFCI subpanel to be a disconnect. If this is
not the case in your installation, a disconnect must be provided.)
REFER TO GFCI WIRING DETAIL ON PAGE 8
GFCI Installed in Main Service Panel
Subpanel GFCI Installed
PORTABLE SPA
INLINE SPA DISCONNECT
20-60AMP HARDWIRED
GFCI DISCONNECT
LINE 1
N
LINE 2
INLINE SPA DISCONNECT
TO PORTABLE SPA
REFER TO GFCI WIRING DETAIL ON PAGE 8
OPTION 3
When a GFCI circuit breaker is used in the installation of your spa, it is important that
it has been properly installed. Often this component has been improperly installed
causing the breaker to trip the instant the system is turned on. Below is an illustration
of a typical GFCI breaker installation.
WARNING: Refer to Circuit Breaker Manufacturers installation instructions. This
illustration is meant to be a guide for Field Technicians and is not intended to override
or substitute the instructions supplied with the circuit breaker.
GFCI
TEST
(Ground Fault Circuit Interrupter)
CIRCUIT BREAKER
NEUTRAL PIGTAIL
NEUTRAL BUS BAR
LINE 1
NEUTRAL
LINE 2
GROUND
GROUND BUS BAR
LINE LUG #1
LINE LUG #2
LINE 1
LINE 2
INCOMING
SERVICE
CONDUCTORS
FROM
MAIN
PANEL
NEUTRAL
GROUND
TO SPA CONTROL SYSTEM
LOAD
LOAD NEUTRAL MUST BE CONNECTED
DIRECTLY TO GFCI AS SHOWN
GFCI WIRING DETAIL
11
INCOMING POWER WIRING
120-Volt electrical service requires:
Line 1, Neutral and Ground.
(Line 2 to Neutral jumper must be in place for
system to operate properly)
240-Volt electrical service requires:
Line 1, Line 2, Neutral and Ground.
(Line 2 to Neutral jumper must be removed)
L1
N GR
L1
N GR
L2
N to L2
Jumper
OPTION 1 OPTION 2
IMPORTANT: Always refer to the product data label (located on top
of control box) for specific electrical information.
12
See illustration and instructions below for converting the universal circuits of your control. Each
Colored connectors are utilized to help identify each circuit (please see color chart below). Simply
locate the colored connector on the Neutral (white) wire from each components receptacle. Using the
wiring diagram provided with each control (located inside the hinged cover), (1)remove the Neutral
connector from its 120V / Neutral position and (2)reconnect to the 240V / Line 2 connection (shown in
parenthesis on the wiring diagram). Once accomplished the conversion is complete. Repeat these
steps as required for each 240V component.
PUMP 1
PUMP 2
RED
VIOLET
BLOWER
BLUE
OZONE
CIRC. PUMP
YELLOW
BROWN
Circuit Color
!! IMPORTANT !! All Circuits are Universal
120V (N)
240V (L2)
(2) Reinstall connector onto 240V(L2) Section
(1) Remove connector from 120V(N) section
120V (N)
240V (L2)
CIRCUIT CONVERSION FOR 240V COMPONENTS*
*All circuits are universal, but pre-configured for 120V from the factory
WIRE END COLOR CHART
A colored end connector on the neutral wire (white) of each circuit receptacle is utilized to properly
identify the correct component when converting to 240V. Use the color chart (Fig1)below to
properly identify the component circuit.
Simply locate the colored connector on the 120V (N) section of the board from each component
receptacle. Using the wiring diagram provided with each control (located inside the hinged cover),
(1)remove the Neutral connector from its 120V (N) position and (2)reconnect to the 240V(L2)
connection(Fig2) (shown in parenthesis on the wiring diagram). Once accomplished the conversion is
complete. Repeat these steps as required for each 240V component.
(FIG 1) (FIG 2)
RED:
Pump 1 / 2-Speed
BROWN:
Pump 2 / 2-Speed
PINK:
Pump 1 or 2 / 1-Speed
PURPLE:
Air Blower / 1-Speed
YELLOW:
Ozone
BLUE:
Circ. Pump
WHITE:
12V Light or Fireman's Switch
LIGHT PURPLE:
Switched Acc. or Versi-Heat (Solid-State)
ORANGE:
Fiber Optic or Versi-Heat (Mechanical)
GREEN:
Hot Auxiliary Circuit or 120V Light
To make things easy, we have developed our own unique set of color-coded cords &
receptacles. Use the chart below when connecting components.
RECEPTACLE GUIDE
13
The "U" Series Fixed Heater and "US" Series Slide Heater systems will arrive from the
factory with the heater mounted in the bottom location as pictured in Step 1. The "US"
Series Slide Heater can be installed and used in this configuration or you can move the
Slide Heater to the back of the control as shown below to align easily with your particular
plumbing arrangement.
Step 4
Step 5
Step 6
Step 1
Step 2
Ground/Bond the heater directly to the control
box using the included #8 solid bonding wire.
Connect the power control cords from the heater
to the matching receptacles on the control box.
Remove the control system from the carton
and verify contents for completeness. If the
application is a bottom mount installation then
you are ready to go directly to step 6.
EZ-Access
Heater Retainer
Adjustable
Clamp
If you need to relocate the heater for your
installation, simply remove the EZ-Access Heater
Retainers and remove the heater from under the
box. To utilize the slide brackets, install adjustable
stud clamps that are provided in the installation kit
to the heater assembly.
Adjustable
Clamp
Adjustable
Clamp
When the adjustable clamps are mounted to the
heater, adjust the stud locations to align with the
slide brackets on one end. Do not tighten nuts
yet.
Step 3
Align the other studded clamp and attach to the
other slide bracket. Now determine the proper
alignment for the heater and tighten the nuts and
clamps
HEATER INSTALLATION
14
If your system includes a Versi-Heat remote heater, see illustration below to see
which layout best fits your particular installation.
The heater can be installed vertical, horizontal or at an angle in the pumps
discharge plumbing (providing position DOES NOT allow air pockets to form
inside the housing). The heater can be installed up to 5-feet from the control
system, which is connected via a black 3-conductor and light purple 3-conductor
cord to the receptacles provided at the control box..
IMPORTANT: It may be necessary to adjust the pressure switch (located
inside the heater enclosure) in some cases.
Pressure Switch Access
VERSI-HEAT CONSIDERATIONS
15
1. Locate the connection point
for the flow switch.
2. Connect the flow switch
connector to the connection
point making sure all pins are
covered.
3. Route the flow switch cable
through an empty slot allocated
for small cables/cords.
The system may come equipped with a “Low-Flow” heater assembly and flow switch.
When a flow switch is supplied the connection of the switch to the system is directly to
the PCB (Printed Circuit Board). Below are details on where and how to connect the
flow switch to the control system. When in doubt refer to the wiring diagram location
inside the control box cover for details and connect accordingly to the pressure/flow
switch connection point.
LOW-FLOW SYSTEM CONFIGURATION
16
Option #1 Preferred Method - DRYWELL: If the existing placement of your
temperature sensor does not allow for an accurate temperature reading a drywell may
have to be installed in the spa wall. Once a location has been chosen, cut a 1 1/8”
hole (cut from inside the spa). Clean excess debris from around the hole. Use a water
resistant silicone applied to the sealing surfaces and insert the drywell into the hole.
Tighten the drywell nut ( DO NOT over tighten). Insert temperature sensor into
drywell and insert grommet as shown below. Allow silicone to cure for 24-hours.
SEALING SURFACE
SEALING SURFACE
GROMMET
TEMPERATURE
SENSOR
Using a suitable 2“ diameter hole-saw, cut a hole in the spa wall. Cut from inside the
spa wall toward the outside to prevent splintering the inner surface. Remove any
insulation material from around the hole (at least 2“) at the outside spa wall. Install the
gasket onto the light body and install the light into the hole. Take care not to over
tighten the nut securing the light body. (Silicone sealant may be used in place of the
gasket. Allow adequate time for sealant to cure before filling the
spa.)
Gasket
Light Body
Spa Wall
Light Bulb
TEMP. SENSOR INSTALLATION
SPA LIGHT INSTALLATION
Option #2 Alternate Method - HEATER HOUSING: If it is not possible or desired to
drill a hole into the spa shell the temperature sensor may be installed with the High-
Limit sensor directly on to the heater housing under the sensor shield/cover. Simply
loosen, insert probe as shown and re-tighten.
17
A placard has been provided with each control to eliminate problems encountered
when the spaside access hole is too large. Use the illustrations and instructions below
to install the spaside control provided with your system.
Step 1 - (If control cutout already exists,
determine if placard must be used. If existing
cutout is sufficient, disregard step 1.) Choose
a location for the spaside control. Using the
template provided, cut out a 2 5/8” X 6 3/8”
hole. Clean area and insert spaside control
making sure tab locks are rotated inward. (If
placard is required, position and secure using
the provided adhesive gasket.)
Step 2 - Rotate lock tab screws on face of
control clockwise to engage locks and secure
control into place.
Step 3 - Remove protective film from display
windows, clean control surface with rubbing
alcohol and apply label. Connect spaside
control plug to circuit board as shown.
HT-2 Controls:
IN IN
EXISTING HOLE
PLACARD
OUT OUT
SPASIDE INSTALLATION
TAB LOCK
18
ADHESIVE
GASKET
STARTING UP THE SYSTEM
System Startup Procedure:
1) It’s required that you read and familiarize yourself with the provided systems
operation manual, before attempting to start the system.
2) Inspect that the electrical equipment cover is secure on the pack, and there are no
exposed wires, or incomplete work to be performed.
3) Make sure all hose bibs, drain valves, air controls ect are closed. Inspect
equipment components, making sure the pump drains plugs, pump and heater unions
are tight.
4) For spas equipped with a pressure filter, make sure the housing band, drain plug
and air relief valves are closed and tight.
5) Using a garden hose, fill the spa with fresh water to the recommended level by the
spa manufacturer.
6) If the pumps are equipped with strainer pots, remove the lid and continue to fill
each pump pot completely. Make sure the basket is free of debris, and the o-ring is
clean and lubricated before replacing lid.
7) Open all service shut-off valves to allow 100% water flow between the spa and
equipment. Once again inspect all glued plumbing connections, unions and
equipment for water leaks.
8) Power system on, and immediately test the Ground Fault Circuit Interrupter (GFCI)
breakers for proper operation, according to the manufacturer’s instruction, Typically
this is done by pressing the “test” button.
WARNING: If the breaker fails to trip to the off position when the button is pushed (not
operating to manufactures test protocol) STOP ALL TESTING!, and place the breaker
in the off position manually. DO NOT ATTEMPT SYSTEM OPERATION and consult
your electrician before proceeding.
9) Once GFCI testing is confirmed, proceed to prime the main pump by pressing the
“Jet” button for high speed operation. Allow pump to run until the plumbing lines have
cleared the trapped air, and a steady water flow is achieved.
10) Follow this same priming and air purge procedure for optional pumps #2 and #3 if
connected.
11) Once all pumps are purged and operating. Once again check for leaks.
12) Test system blower and light by pressing the identified spaside buttons.
*Refer to the troubleshooting guide in this manual if these components fail to operate
19
It is possible to change the parameters of the system from the spaside control. All circuit
presets have been programmed at the factory. Follow the procedures described below
to adjust these settings.
PROGRAM KEY
UP/DOWN ARROWS
PROGRAM MODE ICON
2
3
PUMP 1
Press & Hold the Program key until the display show a value of P1_X will appear in the lower window. The
Program icon will appear in the upper window indicating that programming mode is active. (X = 1 or 2 in
this case)
To advance to the next setting press the Program key
To change a setting Press the Up or Down key accordingly
After desired changes are made press the Program key repeatedly to advance through the rest of the
settings, exit the programming mode, and reset the system.
DISPLAY: P1_X
VALUE OF X: 1 = Single Speed
2 = Two Speed
DISPLAY: P2_X
VALUE OF X: 0 = Not Installed
1 = Single Speed
2 = Two Speed
DISPLAY: P3_X
VALUE OF X: 0 = Not Installed
1 = Single Speed (30 minute timeout)
2 = Single Speed (5 Min timeout)
DISPLAY: BL_X
VALUE OF X: 0 = Not Installed
1 = Single Speed
2 = Two Speed
3 = Three Speed
DISPLAY: LI_X
VALUE OF X: 0 = Not Installed
1 = 12V Single Intensity (LED Ready)
2 = 12V Three Intensity
3 = (2) Lights - (1) 12V-3 Intensity, (1) 120V
CP must be set to “0”
PUMP 2PUMP 3BLOWER
LIGHT
DISPLAY: O3_X
VALUE OF X: 0 = Not Installed
1 = ON with Filter Cycles
2 = Always ON
3 = Controlled by Filtration Timer
OZONE
DISPLAY: CP_X
VALUE OF X: 0 = Not Installed
1 = 24hr operation (no 4 degree over)
2 = 24hr operation (with 4 degree over)
3 = 24hr operation (with 4 degree over and
over temp filtration cycle)
CIRC PUMP
AUX/FO
DISPLAY: AU_X (5A Max. Load)
VALUE OF X: 0 = Not installed
1 = (1) Component
2 = Fiber Optic Box
3 = (2) Components (Toggled)
HC/LC
DISPLAY: Cu_X
VALUE OF X: 0 = Low Current Mode
1 = High Current Mode
CLOCK
DISPLAY: Ti_X
VALUE OF X: 12 = 12/12hr Time Format
24 = 24 hr Time Format
KEYPAD
DISPLAY: Ts_X
VALUE OF X: 0 = 8 Button
1 = 10 Button
PROGRAMMABLE VALUES
LOW LEVEL PROGRAMMING
20
1 2
3
YOUR SPASIDE CONTROL
PUMP 2 ICON
HEATER ON ICON
PUMP 1 ICON
LIGHT/ENTER KEY
PROGRAM KEY
ECONOMY/NORMAL
MODE KEY
UP/DOWN ARROWS
LCD WINDOWS
FILTERING ICON
TEMPERATURE SET ICON
ECONOMY MODE ICON
BLOWER/LIST KEY
PUMP 2 KEY
PUMP 1 KEY
AIR BLOWER ICON
PROGRAM MODE ICON
LIGHT ON ICON
Default System Operation: When power is applied, or there is a temporary loss of
power, the system will initiate its default programming. The filter cycle will begin 24-
hours after the system has been powered up. The filtration cycle will be active for 1-
hour and will repeat every 24-hours. The temperature will be maintained at 95BF.
Pump 1 Key: Press this key once to turn Pump 1 on. A second press will
turn it off. For dual speed pump operation; Press this key once to turn Pump 1 onto
Low speed, press this key a second time to turn Pump 1 onto High speed, a third
press will turn the pump off. A built-in timer will shut the pump off after 20 minutes of
operation unless done so manually. The Pump 1 Icon will appear on the LCD while
the pump is running in High speed and flash while it is in Low speed. If the filter icon
appears, a filtration cycle has begun and you will not be able to turn the pump off.
Pump 2 Key: Press this key once to turn Pump 2 on. A second press will
turn it off. For dual speed pump operation; Press this key once to turn Pump 2 onto
Low speed, press this key a second time to turn Pump 2 onto High speed, a third
press will turn the pump off. A built-in timer will shut the pump off after 20 minutes of
operation unless done so manually. The Pump 2 Icon will appear while the pump is
running in High speed and flash while it is in Low speed.
AUXILIARY 2 KEY
AUXILIARY 3 KEY
21
Blower Key: Press this key to turn the Blower on and off. If equipped with
a multiple speed blower; press this key once to turn Blower onto High speed, a
second press will turn the Blower onto Medium speed, a third press will turn the
Blower onto Low speed and a fourth press will turn the Blower off. A built-in timer will
shut the blower off after 20 minutes of operation unless done so manually. The Blower
Icon will appear while the blower is running in High speed and flash while it is in
Medium and Low speeds.
Light/Enter Key: Press this key to turn the light onto its highest intensity, a
second press will turn the light onto medium, a third press will turn the light onto low
and a fourth press will turn it off. If equipped with Fiber Optic: Press this key once to
show “L1”. Use the Up arrow key to turn the light onto High, Medium, Low and Off.
Press the light key a second time, “F1” will appear. Use the Up arrow key to turn the
Fiber Optic wheel and light on, Fiber Optic wheel off with light on and both Off. The
light will automatically shut off after 2 hours. The Light Icon will appear while the light
is on.
Temperature Set Keys: Press the Up Arrow key to increase
the desired temperature. Press the Down Arrow key to decrease the temperature. The
temperature can be adjusted in 1F increments from 59F to 104F (5C to 40C). The
new setting will remain on the display for 5 seconds as a confirmation. During this
time the Set Point icon will be appear to let you know this is the desired and not the
actual temperature. After 5 seconds the display will return to the current temperature
reading. When the temperature drops to 1F below the set temperature, the heater will
be turned on until the temperature is 1F above the set temperature. The heater icon
will appear while the heater is on and flash when there is a call for heat and the heater
has not yet been activated.
Programming Parameters: There are 6 parameters that may be
programmed. Follow these procedures to set each parameter: Press and hold the
Program Key for 5-seconds, the program icon ( ) will appear. You may repetedley
press the Program key to access the next parameter to be modified. Once you have
reached the parameter to be modified, press the Enter (Light) key to unlock the value
for modification. Use the Up & Down Arrow keys to adjust the value. If no key has
been pressed for 15-seconds the programming mode is exited. During programming
all keys other than the Program, Enter (Light) and Up & Down Arrow keys will be
ignored.
1
SPASIDE CONTROL (Cont.)
22
SPASIDE CONTROL - ADDITIONAL FEATURES
Inverted Display: The lower display can be inverted for easy viewing inside or outside the
spa. Press and hold the Economy key for 2 seconds to toggle between inverted and normal
display modes.
Panel Lock: It is possible to lock all of the spaside control keys. Press and hold the Pump 1
key for 5 seconds, “LocF” will appear indicating all the keys have been locked. To unlock
keys, simply press and hold the Pump 1 key for 5 seconds until “Uloc” will appear
indicating the spaside has returned to normal operation.
Temperature Readout (C or F): To change the temperature readout on the display from
fahrenheit to celsius (or visa-versa) simply press & hold the light key for 5 seconds.
Smart Winter Mode: If the system detects ambient conditions below a preset factory
setting, the system will automatically activate the Smart Winter Mode for a period of 24
hours. In this mode, if a pump has not been powered in the last 2 hours, the system will turn
it on for one minute to prevent freezing. The Filter Mode light indicator will flash while the
pump is running in this mode. Note: If you notice the pump coming on every 2 hours
this is the most likely cause. This will continue for a 24-hour period. This is normal
and is the Systems protection against freezing.
Over Heat Protection: If the water temperature exceeds 112F at the Temperature sensor
OH will appear below the temperature display and the heater as well as all other outputs
will shut off until water temp drops below 108F. If the spa water temperature does not seem
to be elevated, the error indication may have been caused by poor water flow or electrical
line interference (thunder storms, voltage surges, etc.). Simply reset and monitor the
system.
Over Temperature Protection: If the water temperature exceeds 119F at the
Temperature sensor HL will appear below the temperature display and the heater as well
as all other outputs will shut off. After the water has cooled down power to the spa must be
cycled off then on to reset the system. If the spa water temperature does not seem to be
elevated, the error indication may have been caused by poor water flow or electrical line
interference (thunder storms, voltage surges, etc.). Simply reset and monitor the system.
Power-Up Detection: Upon first powering the system or if a power outage occurs, the
display will flash until a key is pressed. This feature also lets the user know there has
been a power failure.
23
Time of Day: This is the first parameter and will appear with the hour flashing. Use the Up
or Down Arrow keys to adjust the hour from 00: to 11:. Press the Program key again to
adjust minutes, use the Up or Down Arrow keys to adjust the minutes from :00 to :59. Press
the Program key to confirm the new setting and move to the next parameter to be
programmed.
AM (Morning) Filter Cycle Start Time: (”Fon1”) appears in the display. Press the Light button
to access the value. Use the Up/Down Arrow keys to adjust the hour from 00 to 11. Press the
Program key again and set the minutes using the Up/Down Arrow keys from 00 to 59. Press the
Program key to confirm the new setting and move to the next parameter to be programmed.
AM (Morning) Filter Cycle Duration: (”Fdu1”) appears in the display. Press the Light
button to access the value. Use the Up/Down Arrow keys to adjust from OFF to 12. Press
the Program key to confirm the new setting and move to the next parameter to be
programmed.
PM (Evening) Filter Cycle Start Time: (”Fon2”) appears in the display. Press the Light
button to access the value. Use the Up/Down Arrow keys to adjust the hour from 12 to 23.
Press the Program key again and set the minutes using the Up/Down Arrow keys from 00 to
59. Press the Program key to confirm the new setting and move to the next parameter to be
programmed.
PM (Evening) Filter Cycle Duration: (”Fdu2”) appears in the display. Press the Light button
to access the value. Use the Up/Down Arrow keys to adjust from OFF to 12. Press the
Program key to confirm the new setting and move to the next parameter to be programmed.
FILTER CYCLE PROGRAMMING
To Access & Adjust “Standard Programming”:
Press and hold the Program key for approximately 5-seconds. The “Program” icon
will appear.
The first parameter is the time setting. The time will appear with the hour flashing
Press the Light/Enter Key to unlock the value for modification.
Use the Up & Down Arrow keys to increase or decrease the setting.
Once the desired setting has been achieved, press the Program key to save the
change and move onto the next parameter. (See settings below)
24
ECONOMY MODE PROGRAMMING
Economy Mode: A user activated feature that can
potentially save energy by causing the system to maintain a
temperature of 20F below the user programmed set temperature
during peak hours or when the spa is not in use.
Pressing this key displays the current Economy setting and allows you
to adjust energy saving features built-in to your control.
Standard/Start-Up Mode: The first press will show "no EC". The
system will maintain the spa water to the desired set temperature
without restriction 24 hours a day.
For use at start-up, and by the user that wishes to have their spa
ready at all times.
Vacation/Travel Mode: A second press will display "EC1". This mode
causes Economy mode to be active 24hrs a day.
For the cost conscious traveler or when spa is rarely used. Allow
several hours for spa to heat when using this mode.
Daytime/Peak Hour Mode: A third press will display "EC2" and
activate the daytime/peak hour mode. Economy mode will be active
between the hours of 10:00AM and 6:00PM.
Use to avoid peak electrical energy costs.
Nighttime Mode: A fourth press will display "EC3" and activate the
nighttime mode. Economy mode will be active between the hours
11:00PM to 8:00AM.
For the user that does not wish to heat their spa during the
nighttime hours.
Max Economy Mode: A fourth press will display "EC4" and activate
the Max Economy mode. "Max" economy mode is a combination of
EC2 & EC3. Economy mode is active between 10:00AM-6:00PM and
11:00PM-8:00AM.
Use to avoid peak electrical energy cost for both daytime and
nighttime.
These settings are manual settings and must be activated and
deactivated by pressing the economy key. The settings will be
retained in system memory in the event of a power outage.
25
ERROR INDICATION
To assist the user in identifying problems with the spa, the system will display error
messages in the lower window. These messages will be helpful when communicating
with your local dealer or qualified technician if a problem should arise.
PRESSURE or FLOW SWITCH ACTIVATED - This error will be displayed
only when the pump is not activated. Cycle the pump through Low & High
speeds then off. If the error does not clear this is an indication that the
pressure or flow switch is activated with no water flow.
Contact your local spa dealer
PRESSURE or FLOW SWITCH NOT ACTIVATED - This error will be
displayed while the is pump running. Cycle the pump through Low & High
speeds. If the error does not clear this is an indication that the pressure or
flow switch has not activated although there is water flow.
Contact your local spa dealer
TEMPERATURE SENSOR MALFUNCTION - This error will occur when a
problem with the temperature sensor exists. This error may also occur if the
system is activated while the water temperature is below 35F.
Contact your local spa dealer
OVERHEAT or HIGH-LIMIT PROTECTION - There are three(3) stages of
over-temperture:
1 - The spa water has exceeded 112F. The heater, pump and accessory will
be deactivated until the water cools to 109F. Be sure to check the actual
water temperature with an accurate thermometer.
2 - The spa water has exceeded 119F. The heater will deactivate while the
pump and accessory will still operate. The blower (if equipped) can be
activated to help cool the water. WATER MUST BE BELOW 119F AND
POWER MUST BE RESET TO CLEAR THE “HL” ERROR
A dirty spa filter can also cause a restricted flow of water, be sure the filter is
cleaned regularly and ensure all water shutoff valves are open.
If the system has been operating normally until now, the pump may be
overheating the spa. Refer to “Programing Filtration” on page X and reduce
the duration and/or number of cycles per day.
3 - If you’ve eliminated items 1 & 2 as problems, the high-limit sensor may
have malfunctioned.
Contact your local spa dealer
26
ERROR INDICATION (Cont.)
FREEZE PROTECTION:
SMART WINTER MODE, this mode will activate any time the temperature
falls below 59BF. This mode will be active for a period of 24-hours. In this
mode, if a pump has not been activated in the last 2 hours, the system will
automatically turn it on for 1-minute to prevent freezing. The “Filter Cycle”
indicator will illuminate while this mode is active.
OPERATIONAL CONSIDERATIONS
WARM WEATHER CONDITIONS
The following describes situations you may encounter and situations to be aware of.
Since your spa will normally be expected to maintain warm to hot water to be ready for your
use, a great deal of attention has been directed to the energy conservation detail of
insulation so as to keep electrical costs down. This energy conservation efficiency may be
achieved by extensive insulation of the skirt, plumbing and spa shell, and in some climates
full foam insulation may have been provided.
This energy conservation feature may cause an inconvenience during warmer times of the
year. During warm periods of the year, the temperature within the equipment compartment
can elevate to a point that the pump will automatically turn off for a short period of time (15-
30 minutes) to allow the pump to cool down before automatically restarting. This cool down
feature will not harm your spa but serves only to protect the pump from damage and as an
indicator that it is too hot. To minimize this occurrence, refrain from using your Hydrotherapy
Jets for prolonged periods of time during warm seasons.
The jet pump chosen for your spa has been specifically sized for maximum performance and
your Hydrotherapy enjoyment.
27
CHEMICAL WATER TREATMENT
Your dealer is familiar with local water conditions and which chemicals are compatible with the
water and are designed specifically for your spa. This is the best person to advise you on proper
water quality management.
The one thing you can do to insure years of trouble free equipment operation is to maintain
proper water chemistry.
Two basic goals of the chemical water treatment are sanitizing and balancing the water.
Sanitizing simply means keeping the water free from living microorganisms including algae,
bacteria and viruses. The current most popular chemicals for sanitizing include chlorine,
bromine and ozone.
Balancing water means establishing a balance among pH, total alkalinity and total hardness.
Water that is unbalanced can corrode the spa and it's support equipment or leave deposits of
minerals. Properly balanced water is essential to allow the sanitizing chemical to work
effectively. There are numerous chemical additives to help you in controlling pH, total hardness
and total alkalinity. NEVER use softened water when filling your spa. Softened water is
extremely corrosive to the metal parts of the spa equipment and may lead to an unforeseen
failure.
Sometimes, despite your most diligent efforts, your water may become too far out of balance to
be managed chemically. At this point it is probably better to drain and clean the spa and start over
with fresh water.
Equipment failure caused by improper water chemistry will not be covered under warranty.
FILTRATION SYSTEM
Please refer to your Spa Manufacturer's owner's manual regarding the operation, maintenance
and cleaning of your filtration system.
Dirty or clogged filters can cause flow restrictions and you may experience difficulty in reaching
and/or maintaining desired heat levels.
WINTERIZING
When freezing weather and/or power losses are expected, contact your local spa dealer for
freeze protection or winterizing recommendations for both the spa and the equipment system.
Freeze related damage is not covered by the warranty.
28
NO JETS OR BLOWER OPERATION
Blower or Pump Not Plugged-In - Plug in the Blower or Pump.
Over-Temperature Protection On - Refer to page 26
NO THERAPY JET OPERATION
Water Shut-Off Valves are Closed - Open Shut-Off valves.
Dirty Filter - Clean or replace filter.
Jets Not Properly Adjusted - Adjust Jets
Diverter Valve Not Properly Adjusted - Adjust diverter valve
Thermal Overload Tripping - Check for restricted flow of water.
Over-Temperature Protection On - Refer to page 26
NO LOW SPEED PUMP OPERATION
Low Level Programming Incorrect - Contact your local dealer.
Over-Temperature Protection On - Refer to page 26
Pump Not Plugged-In - Plug in the Pump.
NO, LOW OR SURGING WATER FLOW
Air Lock in Plumbing System - “Bleed” the system.
Restricted Flow - Insure that the water shut-off valves are open and that suction fittings
are not blocked by debris.
Dirty Filter - Clean or replace filter.
Low Water Level - Increase water level to recommended level.
TROUBLESHOOTING
NOTHING OPERATES
The following describes situations and possible solutions to common problems you
may encounter as a spa owner.
Main Breaker is OFF - Set to On.
Sub-Panel Breaker Off - Set to On.
Power switch in Off position - Set to On.
Component(s) not plugged in - Plug in components.
Power cord not plugged in - Plug in power cord.
Over-Temperature Protection On - Refer to page 26
29
HIGH HEAT
Temperature Sensor Not in Dry-Well - Place sensor in dry-well.
Temperature Set Too High - Adjust Set Point.
High Ambient Temperature - Remove spa cover.
GFCI TRIPS OCCASIONALLY
Lightning or Electrical Storm, Power Surge, Extremely Humid Conditions, or Radio
Frequency Interference - Reset GFCI.
NOTE: GFCI must be properly grounded and bonded.
GFCI TRIPS IMMEDIATELY
Defective Component - Contact a qualified service technician or the factory
for assistance.
Light Bulb Defective - Replace bulb or contact your local dealer.
Reflector has Fallen Off - Replace reflector or contact your local dealer.
Light Not Plugged-In - Plug in the Light.
NO LIGHT OPERATION
WATER LEAKS
Spa Overfilled - Adjust water level.
Too Many People in the Spa - Adjust water level.
Drain-Valve Left Open - Close drain valve.
Couplings or Unions Loose - Tighten or contact your local dealer.
Pump Seal Leaking - Contact your local dealer.
Plumbing Connections Leaking - Contact your local dealer.
Water Leaking from Spaside Control - Contact your local dealer.
Water in Air Blower Plumbing - Contact your local dealer.
NO HEAT
Temperature Not Set Correctly - Adjust Set Point.
Over-Temperature Protection On - Refer tp page 26
Current Limiting On - 120V Systems will not heat if High-Speed or Blower is on.
Contact your local dealer.
No Power - Reset breaker at service panel.
Low Water Flow - Clean or Replace filter.
Pressure Switch Not Adjusted Properly - Contact a qualified technician.
30
If your system is equipped with a pressure switch, the function of the pressure switch is to
turn the heater off if the pump stops operating or if there is a restricted water flow (dirty filter,
obstruction in the spa plumbing etc.).
The pressure switch has been preset at the factory to operate properly with your spas
specific plumbing. Adjustment or other service may be required if you observe a flow
related problem (FLO or FLC on spaside display). If adjustment is required, follow the next
steps carefully.
IMPORTANT: After any pressure switch adjustment, it is important to test the control by
turning on the pump low speed and heater. While operating, unplug the pump, the heater
must turn off. If the heater stays on, plug the pump back in and readjust the pressure switch
to achieve proper operation.
1) With power to system turned OFF, remove the wires from the pressure switch
terminals (secure wires safely to prevent any chance of electrical shock).
2) Use temperature adjustment key to move “set point” temperature to its lowest
setting.
3) Turn power to the system ON and activate the low-speed pump.
4) Place an Ohmmeter across the pressure switch terminals to verify an OPEN circuit.
5) Rotate the pressure switch adjustment screw counter-clockwise until the Ohmmeter
indicates a CLOSED circuit.
6) Turn pump OFF and verify that the pressure switch circuit is once again OPEN.
7) Turn power to the system OFF and reconnect pressure switch wires. Reapply power
to the system and operate the spa or hot tub as normal.
Adjustment
SPECIAL CONSIDERATIONS
Hydro-Quip 1A Pressure Switch
HQ PT# 34-0178
Adjustment Screw - Slotted
Hydro-Quip 1A Pressure Switch
HQ PT# 34-0178A
Adjustment Screw
T25 Torx, 5/32
Allen Wrench or
small slotted
screw driver with a
5/32 tip.
31
SYSTEM DATA LABEL
The system data label is located on the control box. This label is very important and
contains information you will need to establish your electrical service. The voltage and
amperage ratings are shown on the bottom of the label. Product, Model, Serial and
Code numbers are also shown on the label.
Note: This information will be necessary if you should ever have to request warranty or
any other type of service.
Corona, CA 92880 | www.hydroquip.com
REFER TO NEC FOR
BREAKER SIZING
ORDER
CODE:
MODEL:
CODE:
VOLTS:
AMPS:
PRODUCT:
CSXXXX
XXXXXXX-XXXXXXX
XXXX-XXXX-XXX
120 240
SEE RATINGS LABEL
HQXXXX
32
WARRANTY INFORMATION
33
Hydro-Quip warrants its products to the original purchaser to be free from defects in
material and workmanship for a period of 1 year (12 months) from the original date of
purchase, except as noted below.
Products which become defective within the warranty period will be repaired or replaced
(at the option of Hydro-Quip) except for damage due to freezing, water chemistry,
negligence, abuse, misuse, misapplication, unauthorized modification, improper
installation, normal wear and tear or chemical attack.
This warranty extends only to normal, personal (non-commercial) usage by the original
purchaser. Pump seals, o-rings, gaskets, air blower brushes are only covered for 90 days
from original date of purchase.
Hydro-Quip will not be responsible for labor incurred in removing, inspecting or reinstalling
of warrantable products. Hydro-Quip will not be responsible for any travel related charges
or labor costs attributable to disassembly and reassembly of the spa, skirt, decking or any
other materials enclosing the product, or attributable to difficulties in gaining access to the
product.
Hydro-Quip will not be responsible for labor incurred for routine maintenance, adjustments
or alterations to the calibration of electrical devices.
Any products which are claimed to be defective must be shipped freight prepaid to Hydro-
Quip and the repaired or replaced product will be returned to the sender freight collect.
When sent to Hydro-Quip, the product must be accompanied by the sales receipt or other
proof of the purchase date as well as the sender's name, mailing address, daytime phone
number and a detailed description of the defect as well as any other information relating to
this claim.
Unless state law expressly provides otherwise, Hydro-Quip will only be responsible for
repair or replacement of any of its products that are found to be defective as provided
above, and will not bear the cost of any consequential damages. This warranty gives you
specific legal rights but you may have other rights which vary from state to state.
Dealer:
Contact:
Address:
City:
Phone:
State: Zip:
Date of Install:
Notes:
NOTES
Use this section to jot down any information you may need at a later date.
34
85-0066-A Rev 13 01/15